Support

Zuri Notes – We're here to help

Contact Us

If you need help with Zuri Notes, have questions about your account, or want to report a bug, please reach out to our support team:

Frequently Asked Questions

How do I record a meeting?

Open the app, tap the "+" button, fill in the meeting details (title, participants), and tap "Start Recording". The app will record audio through your device's microphone.

How does the AI summary work?

After recording, Zuri AI transcribes and summarises your audio. The summary includes key decisions, action items with owners, and topics discussed. The summary is generated in the language of the meeting.

Can I import audio or video files?

Yes. Tap the "+" button and select "Import Audio/Video". You can import files from your device, and the app will process them just like a live recording.

What languages are supported?

Zuri Notes automatically detects the language spoken in the meeting and generates the summary in that same language. It supports Portuguese, English, Spanish, French, and many other languages.

How do I delete my account or data?

In the app, open Settings from the Home screen to delete all Zuri Notes data or remove Zuri Notes from this device. This does not delete the main Zuri web/SaaS account. You can also read the public instructions at www.zuri.business/privacy/notes/delete-account or data deletion at www.zuri.business/privacy/notes/delete-data. You can also email us at support@zuri.business.

Is my data secure?

Yes. All audio and meeting data is stored securely in encrypted cloud storage. We do not sell your data to third parties. Read our full Privacy Policy for more details.

Report a Bug

Found something that doesn't work as expected? Please email us at support@zuri.business with the subject “Bug Report” and include:

  • Your device model and OS version
  • App version (shown in Settings)
  • Steps to reproduce the issue
  • Screenshots if applicable

Privacy

Your privacy matters to us. For any questions about how we handle your data, or to request data deletion, please contact us at support@zuri.business.

Read our Privacy Policy for Zuri Notes

About

Zuri Notes is developed by dBA – DB e Associados, SU, SA, a company registered in Mozambique. Zuri Notes is part of the Zuri platform, an AI-powered business operating system for SMEs.

© 2026 dBA – DB e Associados, SU, SA. All rights reserved.